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Kansas State University

Making an Appointment

 

Making an Appointment | What to Expect | Payment Policy

Directions and maps to the Small Animal Hospital | Manhattan Information

Small animal receiving area

 

Making an Appointment
To make an appointment for the Pet Health Center or Specialty Services please call (785) 532-5690.

Appointments are available Monday through Friday from 8:00 am to 5:00 pm and on selected Saturdays from 8:00 am to 11:00 am. Open 24 hours for emergencies.

What to Expect
The first few minutes of your appointment will be spent with a senior veterinary student. This is an opportunity for us to learn about your animal's past and current medical problems and to make certain our medical records are complete. Also, this short time offers students the opportunity to interact directly with clients, a valuable part of their learning experience. Students are involved in each case to some extent because our entire hospital is a classroom! However, all aspects of your animal's health care will be performed or directly supervised by our clinical faculty.

Our Payment Policy
We are dedicated to helping our clients care for their animals and realize that payment for treatment often is a concern. In general, our fees for routine patient care are similar to those of private veterinary hospitals. Specialty services require equipment and supplies that can be costly.

The State of Kansas does not provide funding specifically for the treatment of client-owned animals at the Veterinary Health Center. The major portion of the Veterinary Health Center operating budget including expenses for faculty and classified staff salaries, drugs, supplies, feed, laboratory services and operational expenses are generated from fees for client services. Consequently, it is imperative that we collect appropriate fees for service.

A deposit of approximately 60% of the estimate is required before treatment is initiated. Payment in full by cash, check, MasterCard or Visa is due upon termination of the office visit, completion of the ambulatory call or release of the patient from the hospital. The hospital business officer will be happy to discuss payment options.