Outlook/Exchange Tip Sheets (Popular Topics for the Migration)

DISC Outlook Training Document (PDF).

DISC Outlook FAQ Page

Outlook 2007 Overview

This document provides a brief overview of topics relating to the use of Outlook 2007. These topics include creating folders, flagging and categorizing messages, deleting items, and more.

Outlook Getting Started - Top Ten Items

This document provides an overview of the top ten items you should know when beginning to use Outlook 2007.

How to add an Exchange account in Outlook

This document outlines the steps to create an Exchange account in Outlook.

Sharing Folders

This document provides an overview of how to share your folders with other users, changing the permission levels of those users, and opening folders that have been shared with you.

Sharing Calendars

This document provides an overview of how to share your calendar view-only with another user, how to grant another user more than view-only rights to your calendar, how to open a calendar that has been shared with you, and how to view more than one calendar side by side in the same window.

Delegate Access

A delegate is someone you can give permissions to in order for them to do things on your behalf. Depending on the permissions you give them, they may be able to respond to email messages and meeting requests. This document explains the role of delegates, how to grant delegate access, and other information about this feature.

All About Contacts

This document provides information on a wide variety of topics about contacts. These topics include how to use the Global Address List, how to use shortcuts to quickly find addresses, how to use your main contacts, how to use other contacts folders, how to flag a contacts folder as an address book, and how to remove an address from the auto-complete list.

All About Archives

This document provides answers about how email messages are archived in the Outlook/Exchange environment.

How to Recover Accidentally Deleted Email Messages

There may be times when you accidentally delete an email message that you still need. If this occurs, there are steps you can take to recover the accidentally deleted message.

How to Set Up an "Out of Office" Rule in Microsoft Outlook 2007

When you are away from the office and not checking messages, you may want to set up Microsoft Outlook 2007 to send automatic responses to some or all of the people you send messages. This document provides step-by-step instructions on how to set up automatic "Out of Office" replies.

Tracking & Recall

The native capability with GroupWise to check the status of sent messages does not exist in Outlook/Exchange, but there are message tracking and recall options available. This document will explain the options available to you.

How to Check your Exchange Mailbox Size Using Outlook

From time to time, you may need to check your Exchange mailbox size in order to clean up your mail folders. This document provides an overview of how to find out the size of your Exchange mailbox and the size of specific folders in the mailbox.

Address & Distribution List Correction Process

All of the email addresses and personal distribution lists from your personal address books in GroupWise moved over to Outlook/Exchange. Some of the addresses may not be sending correctly. We recommend that you closely review your distribution lists and email addresses that have moved over from GroupWise. This document provides directions on how to correct these addresses.

Instant Search & Windows Desktop Search Error

When you enable Outlook 2007's Instant Search feature, Windows Desktop Search returns no search results when you search for email items. However, this problem can be solved. In order to resolve these search problems, follow the steps outlined in this document.

Junk Mail Handling

Since the vast majority of the anti-SPAM/anti-virus work is handled at the Exchange server, the usefulness of junk mail handling vs. the possible risks of sending legitimate messages to the Junk E-mail folder will probably not justify disabling it. This document shows you how to disable junk mail handling OR how to maintain using it.

General Settings for POP and IMAP

Provides the incoming and outgoing server name settings for POP3 and IMAP.

Adding your GroupWise Archive PST file to the Outlook Client

Provides instructions on how to open a PST file in Outlook.  PST files are the Microsoft Outlook equivalent of a GroupWise archive file with some differences.  A PST file is a single file whereas GroupWise archives consist of several folders of small individual files.  PST are much more portable and easier to move and access, but become difficult to manage when the grow large.  If you have a GroupWise Archive file that we have converted please follow the steps given.

Resource Management

This document provides an overview of how to create a new profile to manage delegate access to your resources.

Old GroupWise Resources

This document provides an overview of how to connect to resources that you own or managed in GroupWise

Phone Users

This document will show Notify Link users and other phone users what they need to do in order for their phone to work after the migration.